This policy is applicable to United States and Puerto Rico orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.
A. SHIPPING COSTS
We ship items for free once our order value is over a certain amount.
For order prices below $99.99, We charge $5.00 per order. For orders above $99.99, We ship items for free.
B. TRANSIT, HANDLING & ORDER CUT OFF TIME:
For USA Customers, shipments are in transit for 3 – 5 days (Monday to Friday). Order cut off time will be 4:00 PM Eastern Standard Time (New York). The order handling time is 1-2 business day (Monday to Friday).
For Puerto Rico Customers, shipments are in transit for 2 – 4 days (Monday to Friday). The order handling time is 1-2 business day (Monday to Friday).
C. Delivery Terms
We use the USPS to deliver the product.
D. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at firstname.lastname@example.org or Call Us at +1 7874307002.
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
F. Parcels Damaged In Transit
If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.